By Toby DavisLiverpool’s Luis Suarez showed his devastating ability to act as a one-man wrecking ball with four goals in a 5-1 demolition of Norwich City as Arsenal’s forgotten man Nicklas Bendtner jogged a few memories in the Premier League on Wednesday.Suarez delivered a dazzling collection of goal-of-the-season contenders at Anfield and Bendtner scored two minutes into his first start in more than two years to help the Premier League leaders beat Hull City 2-0.Second-placed Chelsea and Manchester City in third came through tight tussles to beat Sunderland and West Bromwich Albion, but champions Manchester United lost 1-0 at home to Everton to slip 12 points behind the leaders.While the pressure on United manager David Moyes increased, Tottenham Hotspur eased the stress on boss Andre Villas-Boas by coming from behind to beat Fulham 2-1 in their manager Rene Meulensteen’s first game in charge.Arsenal, with 34 points, stayed four points clear of Chelsea at the top of the table, with Manchester City two adrift in third and Liverpool a point further back in fourth, ahead of Everton on goal difference.Tottenham moved up to sixth on 24 and Manchester United dropped to ninth.Suarez must wish he could play Norwich every week, a team against whom he has now scored 11 goals in his last four Premier League games.He grabbed a first-half hat-trick including two genuine contenders for goal of the season.The first, a stunning volley into the top corner from almost 40 metres, was followed by a more modest poacher’s effort, before he wowed the home fans further by juggling the ball and cracking in an unstoppable shot from distance.He completed his personal show-reel with another moment of quality, bending a 25-metre free kick into the top corner, before Norwich pulled a goal back through Bradley Johnson and Raheem Sterling rounded off the scoring for the hosts.Arsenal’s Bendtner has been little more than a casual observer in their superb start to the season, yet with the transfer window looming, he delivered a timely reminder to Arsene Wenger that he could yet be an able deputy to Olivier Giroud.Having not started a game since March 2011, Bendtner took just two minutes to etch his name on the scoresheet, rising to meet a Carl Jenkinson cross and slamming a powerful header into the net from four metres out.Mesut Ozil calmed the nerves by finishing from close range two minutes after the restart following some creative gold dust from Aaron Ramsey.The creative firepower that Arsenal have at their disposal seems to be a missing ingredient at Old Trafford where United failed to break down Everton and were picked off by Bryan Oviedo’s 86th-minute sucker punch.Moyes was given a hostile reception from Everton’s travelling fans, but the mood turned to jubilation for those clad in blue as left back Oviedo converted Romelu Lukaku’s cross from the right.After Moyes had failed to ever get a positive result at Old Trafford, new boss Roberto Martinez picked up three points at the first time of asking, the Toffees’ first win at the ground since 1992.“I’m very disappointed. We needed a bit of good fortune and we didn’t get it. Everton kept at it and showed us what a good team they are,” Moyes said.“It wasn’t about me tonight, I was fortunate to manage Everton and I’m fortunate to be managing Manchester United. It’s a big catch up for us now.”There was also disappointment for Sunderland manager Gus Poyet as the former Chelsea midfielder came unstuck against his old club.Eden Hazard starred for Chelsea by scoring twice as they edged a seven-goal encounter 4-3 with Frank Lampard and a Phil Bardsley own goal the other names on the scoresheet for the visitors.Manchester City also came out on top by a single goal, beating West Brom 3-2 as they welcomed back captain Vincent Kompany after a two-month injury layoff.Sergio Aguero opened the scoring on nine minutes and two goals from Yaya Toure, the second a penalty, helped them to a 3-0 lead.An 85th-minute own goal from City keeper Costel Pantilimon and a second West Brom goal from Victor Anichebe five minutes into stoppage-time gave the scoreline a touch of respectability.Aston Villa ended Southampton’s unbeaten home record with a 3-2 win, Swansea City beat Newcastle United 3-0 and Stoke City and Cardiff played out a goalless stalemate.
Western Bureau: Coach of defending champions Cornwall College, Dr Dean Weatherly, wants to maintain a 100 per cent record in this year’s daCosta Cup. Cornwall, 4-1 victors over Green Pond last Saturday, remained on a winning trail with a 3-0 victory over Irwin High yesterday in their Zone ‘A’ fixture. The winners grabbed a foothold in the game as early as the sixth minute with a strike from Denyu Ricketts. Shavon McDonald then scored from the penalty spot in the 30th before Oshane Brown sealed the win for Cornwall in the 61st. Coach Weatherly described the game as ‘a bit sub-par’ and wants his players to get more consistent pace into their game ahead of Saturday’s clash against St James High. “I was looking for a game with more pace. We did it in patches … but we have to go to the drawing board.” Weatherly said. The competition continues today with 17 games. Yesterday’s results Zone A Maldon 0 St James High 5 Green Pond 0 Anchovy 0 Zone B Hopewell 0 Knockalva 1 Green Island 3 Frome 0 Cambridge 0 Rusea’s 2 Zone D Godfrey Stewart 1 Grange Hill 1 Petersfield 1 Mannings 1 Zone E STETHS 5 B. B. Coke 0 Munro 1 Maggotty 2 Newell 0 Lacovia 0 Zone F Belair 1 Manchester 2 May Day 1 Mile Gully 11 Zone H Claude McKay 0 Edwin Allen 2 Thompson Town 0 Clarendon College 2 Zone L Titchfield 0 Happy Grove 0 Port Antonio 4 Horace Clarke 0 Zone N Garvey Maceo 1 Old Harbour 0 Kemps Hill 0 Vere 0 Bustamante 0 Central 2
Dear Editor,The Local Government Commission (LGC) is now in place, and, hopefully, this Commission would be able to carry out its function.Our nation has witnessed the recent intrusion by the President, when he attempted to influence the Police Service Commission (PSC). Mr Granger instructed the Commission not to proceed with the Guyana Police Force promotions. His encroachment not only violates the sanctity of the PSC Act, as enshrined in the Constitution, but also tramples on every decent measure of independence from the biased politicisation intended.It is hoped that the factions of Government which seek to so interfere by following the President’s lead are suppressed and rejected in every way, to realise the constitutional intent.Attempts in this respect have been openly flaunted by the Minister of Communities.The clandestine move by the APNU/AFC through Minister Bulkan’s picking and approval of Mr Marlon Williams of the Alliance For Change leadership as one of the Commissioners, was done without any consultation with the Local Government organs. It is a flagrant approach used to obtain a political imbalance on the Commission, which is considered illegal; and that would be engaging the Courts.It is of significant note that the minister has publicly stated that he would be using the REO and Overseers to get control of the regions and Local Authority Areas (LAAs). The act is outright wicked, lawless and deceptive, as it leads to the undermining of elected representatives of the LAAs.With the PPP/C controlling 49 of the 71 Local Authority Areas, and with six being tied, the APNU/AFC and independent groups have control of only just over 22 % of the Neighbourhood Democratic Councils and Municipalities put together. This indicates their bleak performance at the 2016 Local Government Elections. As such, the move is recognized to be one towards having a back-door control of areas lost, in some cases, to the sacrifice of citizens.With another Local Government Election due by December 2018, the Government would be working assiduously to maintain grounds and better their performance this time around. Apparently, the best way the Coalition touts to have this done is through manipulation of the Local Government Commission to make decisions in their favour. However, it is against the ilk of decency to accept such clandestine and lawless approaches in any democracy, and these approaches we must reject.Rather, the Ministry of Communities should embark on an informative and sensitization programme in all the Regions. The Ministry must complement and bring awareness to the elected leaders of the Regional Democratic Councils; the Neighbourhood Democratic Councils; the Municipalities and the Amerindian Village Councils as well as all other stakeholders.Likewise, the responsibilities of the Commission and the requirements of the Local Democratic Organs, including the Amerindian Village Councils, as pronounced in the Act 18 of 2013, must be augmented through the Ministry. The Councils must be able to rely on each other, and recognize whenever something sinister is occurring. It is of importance to note that Section 33 of the Local Government Commission Act 18 of 2013 repealed Sections 97 to 117 of the Municipal and District Council Act, Chapter 28:01. Regional Democratic Councils and Municipalities should pay close attention to this authority given through the Section, and work to implement structures responsive to the LGC in working to forge progressive development of LAAs without biased political manipulation.The incisive undercurrents being advanced by President Granger and his APNU/AFC cohorts typifies, and can be likened to, many of the failed pre-1992 application and approaches of the PNC government. Granger has made several non-apologetic decisions against the full constitutional intent, and with total dis- regard of the Judiciary.Citizens must not be fooled by the unterminated subtleties on display, the APNU/AFC means no good, and only act in favour of those in the Government, who will be the only ones enjoying the Good life.Sincerely,Neil Kumar
STV understands Paul Sheerin will be a front runner to take charge of Inverness, if Richie Foran leaves the manager’s post.Following the Highlanders’ recent relegation from the Premiership, a decision on Foran’s future is yet to be made.But if the Inverness powerbrokers do opt for a change it’s believed Aberdeen Under-20s coach Sheerin will be high on their wish list to get the job.Foran moved up from the playing squad to succeed John Hughes as ICT manager last May but his side struggled in the Premiership and were relegated on the final day of the league season despite a late rally. He has said that he wants the opportunity to lead a promotion campaign next season but it remains unclear if he will be given the backing to continue. Sheerin, a former Inverness player who made more than 100 appearances for the club between 1998 and 2001, has been a youth team coach at Pittodrie since 2014.Prior to that, he was manager of Arbroath for four years, leading them to the Third Division title in 2011.
After the match, which Aberdeen won 1-0, Kilmarnock boss Steve Clarke said referee Steven McLean had officiated “the worst refereeing performance I’ve ever seen in my career”. He could face action after saying McLean was unable to fairly referee Kilmarnock matches because of his father’s past as a player at Rugby Park.“Since I’ve been here, he’s always seemed to struggle with Kilmarnock games,” he said.“Maybe, or definitely, that’s because his father was a player here for so many years. Whether he feels the pressure of that, it seems to affect his performance. Kilmarnock have appealed against two of the three red cards shown to their players during their defeat against Aberdeen on Saturday.The Ayrshire club are seeking to overturn the decisions to dismiss Kirk Broadfoot and Rory McKenzie. Stuart Findlay was also sent off after picking up a second yellow card.Broadfoot saw red for serious foul play after a challenge on Aberdeen goalkeeper Joe Lewis, while McKenzie was dismissed for violent conduct after an off-the-ball incident.Both cases will be heard at a fast-track tribunal on Thursday. “I have mentioned privately that maybe Steven shouldn’t referee Kilmarnock games just to take that burden, that extra pressure, off him. Now I’m saying it publicly.“I think it would be better for Steven as a referee and for Kilmarnock as club.”
Booking #:SCJAIL:2019-001241 Release Date:10-17-2019 – 2:41 pm EVERSOLE, JESSE Booking Date:10-17-2019 – 2:23 pm Booking Date:08-04-2019 – 8:40 pm Charges:IC 35-48-4-13(A)MB ~ VISITING A COMMON NUISANCEIC 35-48-4-6.1(B)FL5 ~ POSSESSION METHAMPHETAMINE – AT LEAST 5 BUT LESS THAT 10 GRAMSIC 35-48-4-11(A)MB ~ POSSESSION MARIJUANA/HASH OIL/HASHISH OR SALVIAIC 16-42-19-18(FL6) ~ UNLAWFUL POSSESSION OF SYRINGEIC 35-48-4-7(A)MA ~ POSSESSION SCHEDULE I, II, III, OR IV CONTROLLED SUBSTANCE View Profile >>> Booking Date:07-15-2019 – 2:34 am Booking Date:03-02-2019 – 11:28 am Charges:IC 16-42-19-18(FL6) ~ UNLAWFUL POSSESSION OF SYRINGE Release Date:10-17-2019 – 6:55 pm View Profile >>> ADAMS, SABINA View Profile >>> Booking #:SCJAIL:2019-000803 Booking #:SCJAIL:2019-000258 Booking #:SCJAIL:2019-001237 Booking Date:10-15-2019 – 6:32 pm Booking #:SCJAIL:2019-000907 Charges:IC 35-48-4-6.1(A)FL6 ~ POSSESSION OF METHAMPHETAMINEIC 16-42-19-18(FL6) ~ UNLAWFUL POSSESSION OF SYRINGEIC 35-48-4-13(A)MB ~ VISITING A COMMON NUISANCEIC 35-48-4-11(A)MB ~ POSSESSION MARIJUANA/HASH OIL/HASHISH OR SALVIAIC 35-48-4-8.3(A)MA ~ POSSESSION OF PARAPHERNALIA View Profile >>> View Profile >>> POLLY, DARRELL PELSTON, GREGORY HARDIN, JEREMIAH Release Date:10-17-2019 – 12:55 pm Release Date:10-17-2019 – 8:11 am Booking #:SCJAIL:2019-001240 Charges:IC 35-48-4-11(A)MB ~ POSSESSION MARIJUANA/HASH OIL/HASHISH OR SALVIA Inmates released from the Detention Center within the last 24 hours. View Profile >>> DEAN, NICHOLAS Booking Date:10-17-2019 – 2:22 pm Inmates booked into the Detention Center within the last 24 hours. Charges:IC 16-42-19-18(FL6) ~ UNLAWFUL POSSESSION OF SYRINGEOUT OF COUNTY WARRANT ~ OUT OF COUNTY WARRANTIC 35-48-4-6.1(A)FL6 ~ POSSESSION OF METHAMPHETAMINE Charges:IC 35-44.1-3-4(A)FL6 ~ ESCAPE — FLEES FROM LAWFUL DETENTIONIC 16-42-19-18(FL6) ~ UNLAWFUL POSSESSION OF SYRINGEIC 35-44.1-2-3(C)FL6 ~ FALSE INFORMING
Photo: Long Nguyen/Wikimedia Commons. Vietnam Airlines Group has announced a full-year profit before tax of VND2.8 trillion ($US121m) and record revenue of 102 trillion ahead of plans to list the company.The consolidated revenue of VND102 billion ($US4.4billion) was ahead of last year’s figures and passed the VND 100 trillion mark for the first time.The airline said the pre-tax profit, which was stable compared to the 2017 result, was 15 percent higher than its expectations.The revenue included contributions from Vietnam Air Services Company and Qantas joint venture Jetstar Pacific.Vietnam Airlines carried 22 million passengers on 142,000 flights as well as 350,000 tonnes of cargo in 2018.The airline attributed its performance to robust demand for air travel, optimized operational efficiency and better cost control.It said it had made significant progress in modernizing its fleet and investing in technology.READ our ratings for Vietnam Airlines.This included the addition of two wide-bodies Airbus A350 and three narrow-bodies A321Neos.“Vietnam Airlines’ strong earnings performance capped another year of extraordinary achievement, including surpassing the VND 2 trillion mark in profit,’’ chief executive Duong Tri Tranh said.“We made significant progress on several key initiatives in 2018 including improved human resources management, enhanced product portfolio and on-time-performance index. 2018’s success offered an unparalleled opportunity Vietnam Airlines to unlock further growth and bolster the service quality.”Vietnam Airlines plans to list on the Ho Chi Minh Stock Exchange this year and its results announcement confirmed it would complete the remaining procedures relating to privatization.It also plans to complete a fleet development plan and continue with digital and IT advances.Vietnam Airlines is the flag carrier of Vietnam and operates 94 routes to 21 domestic and 29 international destinations with an average of 400 flights per day.It connects major global cities to travel destinations in Vietnam, Laos, Cambodia and Myanmar.
There is good news from the latest survey on data breaches. In 2016, 19 percent of US retailers experienced a significant breach, down from 22 percent in 2015. The 19 percent figure is also well below the global average for retailers, according to the “2017 Thales Data Threat Report” by 451 Research released last June.Additionally, while 88 percent of retailers still think they’re vulnerable to data breach, only 19 percent think they are “extremely” or “very” vulnerable, according to the new study. That’s much better than counterparts in financial services (27 percent) and healthcare (29 percent).Retailers are feeling more confident these days—but danger still lurks. One significant area of concern is contractor / supply-chain security issues. US retailers think partners present a greater insider threat than ordinary retail employees, according to the survey.- Sponsor – For a major retailer to conduct its business, it will probably need to rely on numerous business partners around the world. This reliance comes with risk, however, because outsourcing operations requires extending valuable information, including business secrets, beyond a retailer’s immediate control.The cost is high if a supply chain partner goes rogue with shared data. Including investigation expenses, forensic consulting, fines, and legal fees—but not even accounting for labor or productivity costs—the average cost incurred by companies per incident in which a partner improperly exploits data access is nearly $400,000, according to Forrester Consulting.And the threat goes beyond intentional misappropriation. “Even in situations when the third-party business partner is acting in good faith, the mere fact that a third party has access to a company’s trade secrets increases the risk that they will be compromised,” according to a report by the Center for Responsible Enterprise and Trade (CREATe), “Trade Secret Theft—Managing The Growing Threat in Supply Chains.”The report makes it clear just how difficult it is to escape the risk of supply-chain security issues. Sourcing from third-party logistics providers or contracting with unaffiliated offshore suppliers “requires companies to relinquish control, including some degree of control over the intellectual property involved in the transaction.”Captive sourcing—building or acquiring a company’s own operations offshore—helps a global company retain control over operations and intellectual property. “However, even captive sourcing is not without risk,” according to the report. There are numerous cases currently winding their way through the international legal system in which a manager at a company’s offshore subsidiary was lured away by a competitor and used the trade secrets with which he or she had been entrusted to the new company’s advantage.“Companies whose supply chains extend to countries with weak or no trade secret protection must take proactive measures to safeguard their most valuable secrets,” concludes CREATe.Safeguarding against Supply-Chain Security IssuesThere is plenty of work to go around for a retail organization to meet that goal. Loss prevention/asset protection departments may need to contribute by investigating suppliers before contracts are signed to ensure partners are able to adequately protect the company’s critical data.A due diligence investigation of outsourcing partners is critical, according to CREATe. It’s vital to assess whether they have the security controls in place to live up to a contract’s provisions for physical and technical security, cargo security policies, confidentiality, record retention, and inadvertent disclosure.Reputations should also come under scrutiny. “Determine if the supplier has a reputation for intellectual property rights violations, trade complaints, or export-control issues; has links to other firms with these issues; or has ties to foreign governments that have a history of disregarding intellectual property rights,” according to the report. “These are red flags meriting further investigation.”It’s also important to ensure that appropriate physical security measures are in place at contractors and business partners. The report suggests that it might be smart to:Mark all trade secret documents and storage media as Classified, Restricted, Confidential, Do Not Disclose, or another label particular to the company’s business.Ensure that documents are shredded before disposal.Identify appropriate additional security controls if the contractor also does work for a competitor.“Ideally, companies and their suppliers should be working as partners to protect valuable corporate secrets,” according to the report. “More open communication and more active involvement can foster greater trust and a better working relationship between companies and their suppliers.”LP may have a limited role in many aspects of ensuring security of critical data in suppliers’ hands, such as technical safeguards like encryption. But LP executives, along with others in risk mitigation, play an important role in assuring intellectual property as a whole, and so they should help to identify potential supply-chain security issues and gaps.Importantly, LP needs to help identify those security requirements to insist upon in outsourcing contracts and to assess existing supplier relationships for possible weak links. For example, by asking:Do we hold a brief orientation for the supplier on what information is considered classified and how they are expected to protect it?Do we document specific threat scenarios—what data is at risk and from whom, and the likeliest threat vectors that might be exploited?Do managers who possess the authority to hire contractors, consultants, and temporary workers have security checklists to manage those relationships with protection of critical data and company secrets in mind?This post was originally published in 2017 and was updated August 27, 2018. 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Employee embezzles over $25,000 from storeCVS Loss Prevention was informed from their corporate office that a deposit bag was late. They then reached out to 31-year-old Kristina Arnold, who was a shift supervisor, to ask who signed the deposit log. Arnold initially claimed the bag must have been stuck in the chute. The corporate LP investigator later discovered more bags were not turned in and saw Arnold concealing deposit bags under her shirt in video surveillance footage.Arnold admitted to Oklahoma City police the reporting person’s information was correct and voluntarily made a written statement. In total, Arnold admitted to embezzling $25,923.60 from November 1 through November 22. Arnold has been booked into Oklahoma County jail. [Source: Fox25 News]Mom steals daughter’s identity for shopping spreeA Tallahassee woman has been arrested after she admitted to investigators that she fraudulently used her child’s identity to buy her family things “for Christmas.” Rose Burch, 43, was arrested on Wednesday for several charges related to theft and fraud. According to a probable cause document, the victim went to the Leon County Sheriff’s Office in May to report fraudulent use of her personal information.- Sponsor – The victim said that she was looking at her credit report when she noticed two accounts that were not hers. When she reached out the companies involved, the victim learned that her mother, Burch, had opened an account at Fingerhut using her social security number. Using the victim’s identity, Burch also unsuccessfully attempted to buy nearly $500 worth of items from Fingerhut five years ago and again tried to by more than $1,200 worth of items in 2017. Fingerhut ended up shipping items valued at $583.66 to Burch in 2017.When investigators spoke to Burch in October 2018 and questioned her about fraudulently opening the account with her child’s identity, she told officers “I did, I did.” Burch admitted that she bought the items using a fraudulently obtained credit card, stating that she did this “for Christmas” for her and her children. She further explained that she was battling health issues and admitted that she ha been arrested for fraud related charges in the past. [Source: WTXL27 News]‘Operation Santa Patrol’ adds drones; ‘bait’ carsGrinches, be gone. That’s the message police in Salisbury, North Carolina, are sending wannabe thieves this holiday season with their Operation Santa Patrol. Because officers say they see an uptick in shoplifters and car break-ins during the season, they are deploying a drone in the downtown core and near big box stores as a deterrent. “[It’s] being viewed live by an assistant with the drone pilot. The video made available for anyone investigating any crimes captured,” said Sgt. Travis Shulenburger with Criminal Investigations.While virtually every business has a sophisticated surveillance system, many people said having this extra layer of protection is great for shoppers and stores alike. ”I would think it would be a huge relief to our customers to know that kind of police presence is out there watching your cars and street and making sure you get to your car safely,” added Pam Coffield of Stitchin’ Post Gifts. Other Santa Patrol methods include undercover officers and loading up “bait” cars with fake merchandise. Shifts are 12 hours, 7 days a week. SPD’s goal is to drop the crime rate by 15 percent this season. [Source: Spectrum News]Woman phones in bomb threatA Pennsylvania woman is accused of making the bomb threat that evacuated the West Manchester Township Walmart the day before Thanksgiving, according to police. West Manchester Township Police said Jodi Lynn Markle called York County 911 and reported that she had placed a pipe bomb at the Walmart on Nov. 21. Markle, 55, no address provided, is charged with making terroristic threats causing an evacuation, a felony, and making terroristic threats, a misdemeanor.According to charging documents filed by Detective Robert Davenport, a woman called in a bomb threat to York County 911 just before 2 p.m. that day. The calls prompted a two-hour long evacuation so the store could be searched, police said. Police said at the time that the grounds were searched by York County Sheriff’s Department K-9s, and no problems were found. Police found that the phone that called 911 had been activated at the Walmart on Nov. 21, officials said.A loss prevention associate viewed surveillance footage of the purchase and recognized the customer as Markle, and he remembered her from a previous incident that resulted in her being banned from the store, according to authorities. Davenport found a different phone number for her, called it and spoke to her. “I was immediately able to determine that Markle’s voice was similar to the voice on the 911 calls that I had listened to regarding the bomb threats,” Davenport wrote in charging documents. Davenport arranged to meet with Markle, and she admitted to going to the Walmart on Nov. 21 and Nov. 23, officials said. She also admitted buying the phone but denied making the threats, according to officials. [Source: York Dispatch]Shoplifting mom attacks trooper while holding childA Knox County woman is behind bars after troopers say she attacked a loss associate while shoplifting with a 3-year-old child. Kentucky State Police say an off-duty Corbin police officer working in loss prevention at a Walmart in Corbin caught Trudy Angel, 49, of Barbourville shoplifting Tuesday evening.When the officer confronted Angel, she tried to get away along with her child. The officer began struggling with her to prevent her from getting away, and Angel began pushing and hitting the officer. The officer would eventually put Angel on the ground after someone else was able to get a hold of the child. Angel is charged with endangering the welfare of a minor, shoplifting, resisting arrest and menacing. She was placed in the Laurel County Detention Center. Her bond was set at $2,500. [Source: WKYT News]Electric trucks may help Santa’s supply chainSanta may not be concerned with his environmental footprint (thanks, of course, to his power source.. eight friendly reindeer, and nine on those foggy Christmas Eves), but fleets are increasingly focused on reducing theirs and cutting fuel usage. Electric vehicles, particularly medium-duty trucks and those vehicles used in e-commerce and last-mile delivery, represent prime opportunities to achieve both goals. And with the boom in e-commerce, especially around the holidays, electric offers a potential game-changing opportunity for the supply chain… even Santa’s.“What’s key is that we make these trucks and infrastructure [projects] successful in these early pilots,” said Mike Roeth, executive director of the North American Council on Freight Efficiency (NACFE), during a Friday webinar. “The places where electric trucks make the most sense is where they should be.”Roeth spoke about NACFE’s work and medium-duty electric truck potential during the webinar, sponsored by Alternative Clean Transportation News (ACT News) and NACFE. Joining Roeth on the call, titled “Santa’s Carbon Footprint: It Takes More Than Reindeer These Days,” was Jessie Lund, an associate with the Rocky Mountain Institute (RMI) and Scott Strelecki, senior regional planner, Southern California Association of Governments (SCAG).Roeth noted that the adoption of electric vehicles will be slow, and all the speakers said that urban, last-mile delivery makes the most sense right now, but that technologies are changing fast and the idea that electric vehicles need to achieve parity with diesel-variants is a myth. “We’re finding as we do all this research that infrastructure is emerging as one of the top questions, and even barriers for fleets,” Lund said, noting a UPS report that found a lack of charging infrastructure is the second most common barrier among fleets to commercial adoption. [Source: Freight Wave] Stay UpdatedGet critical information for loss prevention professionals, security and retail management delivered right to your inbox. 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When we discuss performance in mobile analytics, we often talk about two components: response time and availability. I discussed the response time in detail in a previous blog . Today, I want to expand on availability.Availability is sometimes referred to as “up time,” but it goes beyond that. We need to manage performance with a user focus to make sure our priorities support business execution, not hinder it.Managing performance of any technical solution is a tricky business and mobile analytics is no different. We primarily deal with two elements: What we can manage and what may be out of our control. To use a tennis analogy, we should always focus our energy on the former to make sure we can eliminate unforced errors.Let’s take a look at several ways we can manage performance with a user focus.Align your IT schedule with the business calendarWe’re here to drive growth and profitability by supporting business users—we’re not here to get in the way. Be very sensitive about their priorities and critical dates. For example, the last thing sales teams need at month- or quarter-end is to deal with down time, even if it’s planned in advance.Don’t just think about production systems, but also consider development or power user platforms if they play a critical role in the execution of your information delivery infrastructure.Avoid at all cost any risk of down time during mission-critical dates such as quarter-end or during key customer demos, even if the system work has been thoroughly tested.Minimize downtime for maximum total access timeMinimize the downtime for maintenance, upgrades, and so on. Unlike PC users who may be chained to their desks, mobile analytics users typically work around the clock, especially in roles such as sales or customer service. If you add to the mix global roll outs supported by resources located in a single-location, you practically have challenges 24/7 throughout the year.When you have to pick dates and times for system work, don’t just select random dates and times.Instead, study your user stats and solicit feedback directly from the business to find the optimal times that has the least impact to the business.Data is as critical as the system itselfDon’t forget the data. It’s as vital as the system it runs on. And yes, it’s relevant—even data that doesn’t fit into the general definition of performance.If your systems are up and running but the data is outdated, the value may be limited, especially for mobile assets that depend on frequent or regular data updates.The same thing goes for data quality. You can’t separate or ignore data quality when you measure or manage performanceA mobile analytics platform that is fast and running is useless if the data is outdated, not available, or can’t be trusted.Business users are busy. Respect their timeThe majority of business users depend on technology, such as mobile analytics, to do their jobs. Remember:In many cases, mobile users typically access mobile analytics assets on the go and with less time to spare.What may appear like a “cool” functionality or concept to tech savvy users may be irrelevant or of no value to your business users, who are usually lay people.Utilize the empathy principle in design thinking—truly experience what the mobile journey looks like from the users’ perspective. We can’t succeed unless we do.Bottom lineIf mobile analytics is going to promote faster, better-informed decision making, we have to manage performance with a user focus. And it all starts with leadership.Stay tuned for my next blog in the Mobile Analytics Design series.You may also like the Mobile BI Strategy series on IT Peer Network.Connect with me on Twitter @KaanTurnali, LinkedIn and here on the IT Peer Network.A version of this post was originally published on turnali.com and also appeared on the SAP Analytics Blog.
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